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Complete Details for IT Application Support Analyst/Developer - S09-10999
   
Job Title IT Application Support Analyst/Developer
Location Sunrise FL
Business Unit Itronix
Relocation Available ? No
Job Description General Dynamics C4 Systems, based in Taunton, Massachusetts, offers mission-critical computing solutions for defense, government and commercial customers worldwide.

We provide and fully support total IT solutions. Customers can fulfill all of their computing and network needs with General Dynamics’ full line of tactical and mobile-rugged computing products, embedded network-centric computing systems, mobile servers and secure thin clients. Using General Dynamics’ technical services, customers can build and implement total solutions that meet their exact needs. These offerings include systems integration; wireless network design and integration; and worldwide end-to-end life cycle support.

Our customers include all branches of the U.S. military; public-safety organizations; and commercial field services in the insurance, communication, utilities, transportation and telecommunications industries worldwide.


BS in Computer Science + 5 years of demonstrated results or equivalent experience. Business background in Finance and Operations is preferred.

Technical:
Provides 1st Tier technical and functional support for MRP (Exact MAX) and Financial (Great Plains) applications for local and remote users via Citrix
Familiar with Engineering BOM structures
Understanding of Sales Order and Purchasing Processes
Performs moderate level support development of bug/enhancements requested to custom VB.net and C# applications
Gathers detail systems requirements from clients
Supports clients on small segments of business process projects
Tests features of IT applications usually at a unit level
Mentorship: Listens to and acts on mentor's advice
Customer: Works with clients to develop and evaluate solutions by analyzing business needs and impact of solutions
Has responsibility to conform to budget allowances
Self-Management: Identifies training opportunities for self and others
Independently identifies tasks or projects that need to be done and effectively prioritizes time to complete multiple assignments
Teamwork: Participates actively in contributing to the team
Ownership: Identifies alternatives in the midst of barriers to progress
Process Improvement: Promotes process/policy compliance
Supports continuous improvement initiatives

Span of Organization Influence and Impact: IT project
Influence/Persuasion:
Provides input that is considered in group decision making
Communication: Seeks feedback from listeners to insure the message has been accurately conveyed
Is able to view a situation from another person's perspective and is able to articulate both sides of an argument

Technology Skills: Visual Basic .NET, SSIS, SSRS, SQL Server, MS Access, Crystal Reports
Experience supporting Operations and Financial sytems preferred.
Customer: Works with clients to develop and evaluate solutions by analyzing business needs and impact of solutions
Business Impact: Awareness of business objectives and role in achieving them
Span of Knowledge: Moderate experience within own IT field and applications
Has a basic understanding of the system development life cycle (requirements through maintenance) models and standards for information technology deployment
Has basic understanding of domain (business function) area
Project Execution/Mgmt: Plans sub tasks
Follows direction and makes a significant contribution to the team
Risk: Tasks reasonable risks within the bounds defined
Problem Solving: analyzes problems of moderate scope from a variety of viewpoints
Adaptability: Early adaptor of new technology and processes
Willingly considers new ideas and perspectives
Innovation: Takes initiative in proposing ideas, soliciting input and optimizing solutions

Applicant must be a US Citizen.
Desired Major Computer Science
 
Desired Degree BS
 
Req. Number S09-10999 
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General Dynamics C4 Systems is an Equal Opportunity/Affirmative Action Employer.
We welcome and encourage diversity in our workforce.
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