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Complete Details for Customer Service Representative - T12-15576

   
Job Title Customer Service Representative
Location Fort Bliss TX
Business Unit ESCO
Relocation Available ? No
Job Description

Knowledge, Skills & Abilities Customer Service Representative. Duties include telephonic and in-person contact with customers regarding logistics/maintenance issues. Accepting equipment for repair and returning same. Processing items for in-house and vendor repair; requesting parts from appropriate sources. Database entry of all parts and repair actions. Maintaining stock accountability, conducting inventories and documenting results. Responsible for packing/wraping and shipping equipment to vendors/RSCs and receiving and processing equipment for return to customer or stock. Limited administrative duties required.


Education and Experience
AA Degree in a related field or equivalent experience

Must be able to travel 20% of the time
This position requires operation of motorized vehicle.
This position requires the operation of a company or customer-owned motorized vehicle.
Applicant must be a US Citizen.
Must be capable of obtaining a Security Clearance

Good people skills, computer skills including knowledge of Microsoft Office and database applications. Attention to detail, and working in a fast-paced environment are a must. Supply skills, including part recognition, stocking, picking and inventory. Candidate must be capable of lifting at least 50 pounds unassisted.
Candidate must be willing to deploy to potentially hazardous locations in support of the U.S. Army.


Welcome to the home of the Soldier’s Network. With more than 9000 employees, our global workforce is defined by its collective energy, talent and creativity. We apply all three to ensuring that defense and government workers doing the toughest work under the most extreme conditions in the most remote locations have connectivity to one another and to the information they need for mission success.
We offer a robust portfolio of domestic and exportable radio, encryption, computing products and ground systems as multiple defense, government and civilian organizations focus on modernizing their communications technologies. Our unique value proposition is that we are also a world leader in delivering mission networks. These purpose-built private networks and applications that ride on them, provision not just our own portfolio of products but any product meeting the customer demand for voice, data and video communication that is secure, wireless and free from fixed infrastructure.

EOE Minorities/Females/Protected Vets/Disabled

Desired Major Other
 
Desired Degree AA
 
Req. Number T12-15576 

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General Dynamics C4 Systems is an Equal Opportunity/Affirmative Action Employer.
We welcome and encourage diversity in our workforce.
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Contact Information

Phone:
US & Canada
: 1-877-449-0600
Global: Your AT&T Country Code + 877-466-9467
DSN: 312-282-1048