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 Job Details
   
Job Title Service Asset and Configuration Management Manager
Location VA, Stafford
Relocation No
Security Clearance Level Secret
Security Clearance Basis National Agency Check (NLC)
Security Clearance Polygraph None
Job ID Number 161885
Job Function Information Technology
Potential for Deployment No
Job Description General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs.

General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs.

We are part of a team developing an enterprise hosting environment utilizing leading edge architecture in Quantico, VA. The candidate will have an in-depth understanding of ITIL v3 based Service Asset and Configuration Management methodology, techniques, and paradigms. Candidate should have successfully developed and implemented Asset and Configuration Management Programs on projects of significant or enterprise level for government entities. Candidate must have experience in writing/maintaining Configuration Management documentation such as Configuration Management Plans, workflows, charters, agendas, minutes, and Standard Operating Procedures.

Candidate will perform other duties as assigned by the supervisor.


Requires BS/BA in related field or equivalent experience

Candidate must have hands-on experience in the administration and maintenance of configuration management, inventory and audit tools. Experience with BMC Remedy/Atrium and HP Discovery toolsets and uCMDB preferred.

Candidate must be detail oriented, team oriented and capable of working with a geographically diverse team. The candidate should be able to succeed under limited direction toward predefined objectives, and have the ability to independently determine and develop solutions. Candidate must have the ability to plan, monitor, and report on CM activities. Candidate must possess sharp analytical and excellent communication skills. Candidate must have the ability to train others in CM requirements, processes, and tools used to implement the CM process.

Requires 10-15 years experience.

Must be able to plan and coordinate meetings; write reports; conduct analysis of events; be proficient in Microsoft Office applications, particularly MS Word, EXCEL, Visio, SharePoint, and Power Point.

Required:
ITIL Foundations Certification

Desired:
The candidate should have one or more of the following certifications:
ITIL Practitioner Certification
BMC Atrium Skilled Professional
BMC Certified Professional AR System 7.5 Administrator
ASE HP Service Manager Software Design and Tailoring v7
AIS - HP Change and Configuration Management Software
AIS - HP Universal Configuration Management Database v7
AIS - HP Service Management Software


General Dynamics Information Technology is an Equal Employment Opportunity Employer.
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