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| Job Title | Quality Control Specialist | ||
| Location | VA, Stafford | ||
| Relocation | No | ||
| Security Clearance Level | Secret | ||
| Security Clearance Basis | None | ||
| Security Clearance Polygraph | None | ||
| Job ID Number | 162070 | ||
| Job Function | Program Management | ||
| Potential for Deployment | No | ||
| Job Description | General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs.
Responsible for maintaining Control of all ITSM documentation. Work in close conjunction with other Quality Control Specialists, Technical Writers, Training Developers and Graphic Artists to ensure documentation requirements align with requirements of business customer. Responsible for instituting document naming conventions, document check-in and check-out procedures, and verifying relevance and accuracy of ITSM documentation. Using process metrics as a guide, ensure steps are taken towards process improvement. Perform Quality Control audits and communicate results to management using metric-based reporting. Bachelor's Degree in Computer Science, Information Systems, Engineering, other related discipline or equivalent experience. real-world hands-on network implementation experience"with ITIL certs being strongly preferred ***This job category requires 10-12 years expereince**** 5+ years of technical writing experience 2+ years of ITIL process documentation experience ITIL V.3 CSI and one of the following-Six Sigma, Lean Six, or ISO/IEC 20000 *** need more information on this**** Must have a DoD Secret Clearance or be able to obtain one. Military or DoD experience preferred. US Citizen. |
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| General Dynamics Information Technology is an Equal Employment Opportunity Employer. | |||
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